Thursday, January 10, 2013

12 Great Motivational Quotes for 2013


12 Great Motivational Quotes for 2013

This set of inspirational thoughts for the new year will galvanize you into action.

At the start of every year, I create a list of quotes to guide and inspire me for the next 12 months. Here are the quotes I've selected for 2013:

  1. "Cherish your visions and your dreams as they are the children of your soul, the blueprints of your ultimate achievements."
    Napoleon Hill

  2. "The key to success is to focus our conscious mind on things we desire not things we fear."
    Brian Tracy

  3. "Success is getting what you want. Happiness is wanting what you get."
    Dale Carnegie

  4. "Obstacles are necessary for success because in selling, as in all careers of importance, victory comes only after many struggles and countless defeats."
    Og Mandino

  5. "A real decision is measured by the fact that you've taken a new action. If there's no action, you haven't truly decided."
    Tony Robbins

  6. "If you can't control your anger, you are as helpless as a city without walls waiting to be attacked."
    The Book of Proverbs

  7. A mediocre person tells. A good person explains. A superior person demonstrates. A great person inspires others to see for themselves."
    Harvey Mackay

  8. "Freedom, privileges, options, must constantly be exercised, even at the risk of inconvenience."
    Jack Vance

  9. "Take care of your body. It's the only place you have to live."
    Jim Rohn

  10. "You can have everything in life you want, if you will just help other people get what they want."
    Zig Ziglar

  11. "The number of times I succeed is in direct proportion to the number of times I can fail and keep on trying."
    Tom Hopkins

  12. "You have everything you need to build something far bigger than yourself."
    Seth Godin

Readers: I want to begin this year with a huge burst of motivation. Can you help me out? What quotes or thoughts inspire YOU to be the best that you can be?  (Leave a comment!)

Wednesday, January 9, 2013

Habits of Really Likeable People



 | 
Dec 26, 2012

6 Habits of Remarkably Likeable People

They're charming. They're genuine. And they can make an entire room full of people smile.
Johannesburg. Former American president Bill Clinton meets with Nelson Mandela to discuss their charitable organizations.
Hulton Archive/Getty Images
Johannesburg. Former American president Bill Clinton meets with Nelson Mandela to discuss their charitable organizations.


When you meet someone, after, "What do you do?" you're out of things to say. You suck at small talk, and those first five minutes are tough because you're a little shy and a little insecure.
But you want to make a good impression. You want people to genuinely like you.
Here's how remarkably likeable people do it:

They lose the power pose.
I know: Your parents taught you to stand tall, square your shoulders, stride purposefully forward, drop your voice a couple of registers, and shake hands with a firm grip.
It's great to display nonverbal self-confidence, but go too far and it seems like you're trying to establish your importance. That makes the "meeting" seem like it's more about you than it is the other person--and no one likes that.
No matter how big a deal you are you pale in comparison to say, oh, Nelson Mandela. So take a cue from him. Watch how he greets Bill Clinton, no slouch at this either.
Clinton takes a step forward (avoiding the "you must come to me" power move); Mandela steps forward with a smile and bends slightly forward as if, ever so slightly, to bow (a clear sign of deference and respect in nearly every culture); Clinton does the same. What you have are two important people who put aside all sense of self-importance or status. They're genuine.
Next time you meet someone, relax, step forward, tilt your head towards them slightly, smile, and show that you're the one who is honored by the introduction--not them.
We all like people who like us. If I show you I'm genuinely happy to meet you, you'll instantly start to like me. (And you'll show that you do, which will help calm my nerves and let me be myself.)
They embrace the power of touch.
Nonsexual touch can be very powerful. (Yes, I'm aware that sexual touch can be powerful too.) Touch can influence behavior, increase the chances of compliance, make the person doing the touching seem more attractive and friendly.
Go easy, of course: Pat the other person lightly on the upper arm or shoulder. Make it casual and nonthreatening.
Check out Clinton's right-hand-shakes-hands-left-hand-touches-Mandela's-forearm-a-second-later handshake in the link above and tell me, combined with his posture and smile, that it doesn't come across as genuine and sincere.
Think the same won't work for you? Try this: The next time you walk up behind a person you know, touch them lightly on the shoulder as you go by. I guarantee you'll feel like a more genuine greeting was exchanged.
Touch breaks down natural barriers and decreases the real and perceived distance between you and the other person--a key component in liking and in being liked.
They whip out their social jiu-jitsu.
You meet someone. You talk for 15 minutes. You walk away thinking, "Wow, we just had a great conversation. She is awesome."
Then, when you think about it later, you realize you didn't learn a thing about the other person.
Remarkably likeable people are masters at Social Jiu-Jitsu, the ancient art of getting you to talk about yourself without you ever knowing it happened. SJJ masters are fascinated by every step you took in creating a particularly clever pivot table, by every decision you made when you transformed a 200-slide PowerPoint into a TED Talk-worthy presentation, if you do say so yourself...
SJJ masters use their interest, their politeness, and their social graces to cast an immediate spell on you.
And you like them for it.
Social jiu-jitsu is easy. Just ask the right questions. Stay open-ended and allow room for description and introspection. Ask how, or why, or who.
As soon as you learn a little about someone, ask how they did it. Or why they did it. Or what they liked about it, or what they learned from it, or what you should do if you're in a similar situation.
No one gets too much recognition. Asking the right questions implicitly shows you respect another person's opinion--and, by extension, the person.
We all like people who respect us, if only because it shows they display great judgment.
(Kidding. Sort of.)
They whip out something genuine.
Everyone is better than you at something. (Yes, that's true even for you.) Let them be better than you.
Too many people when they first meet engage in some form of penis-measuring contest. Crude reference but one that instantly calls to mind a time you saw two alpha male master-of-the business-universe types whip out their figurative rulers. (Notliterally, of course. I hope you haven't seen that.)
Don't try to win the "getting to know someone" competition. Try to lose. Be complimentary. Be impressed. Admit a failing or a weakness.
You don't have to disclose your darkest secrets. If the other person says, "We just purchased a larger facility," say, "That's awesome. I have to admit I'm jealous. We've wanted to move for a couple years but haven't been able to put together the financing. How did you pull it off?"
Don't be afraid to show a little vulnerability. People may be (momentarily) impressed by the artificial, but people sincerely like the genuine.
Be the real you. People will like the real you.
They ask for nothing.
You know the moment: You're having a great conversation, you're finding things in common... and then bam! Someone plays the networking card. 
And everything about your interaction changes.
Put away the hard-charging, goal-oriented, always-on kinda persona. If you have to ask for something, find a way to help the other person, then ask if you can.
Remarkably likeable people focus on what they can do for you--not for themselves.
They "close" genuinely.
"Nice to meet you," you say, nodding once as you part. That's the standard move, one that is instantly forgettable.
Instead go back to the beginning. Shake hands again. Use your free hand to gently touch the other person's forearm or shoulder. Say, "I am really glad I met you." Or say, "You know, I really enjoyed talking with you." Smile: Not that insincere salesperson smile that goes with, "Have a nice day!" but a genuine, appreciative smile.
Making a great first impression is important, but so is making a great last impression.
And they accept it isn't easy.
All this sounds simple, right? It is. But it's not easy, especially if you're shy. The standard, power pose, "Hello, how are you, good to meet you, good seeing you," shuffle feels a lot safer.
But it won't make people like you.
So accept it's hard. Accept that being a little more deferential, a little more genuine, a little more complimentary and a little more vulnerable means putting yourself out there. Accept that at first it will feel risky.
But don't worry: When you help people feel a little better about themselves--which is reason enough--they'll like you for it.
And you'll like yourself a little more, too.

Tuesday, January 8, 2013

10 Worst industries for 2013


The 10 Worst Industries for 2013

If you work in real estate, social media or other technology fields, you could have a banner year in 2013. Those industries are primed for growth as an economic recovery kicks in and innovative new companies continue to change the way people live, work and communicate.
ThinkstockBut many Americans work on the darker side of the economy, in fading industries whose best days are probably in the past. New technology is making some businesses less and less relevant, while others struggle to find customers in a global economy that's still weak, or face severe pressure to cut costs. To identify the most vulnerable industries, I asked industry-research firm IBISWorld to rank more than 1,000 industries according to the percentage of jobs they're likely to gain or lose over the next 12 months. Here are the industries expected to shrink the most in 2013:
Photofinishing (a projected 15 percent decline in jobs). You don't need an Instagram account to know that most people archive their photos online these days instead of gathering them in old-fashioned photo albums. And people who print photos tend to use online services or do it themselves at home. Those trends are airbrushing traditional retail photo outlets out of the economy.

[SEE: The Year's Best Photos]
Recordable media (15 percent decline). The digital revolution is also gutting the market for CDs and DVDs as more people stream music and video over the Internet. DVD and video game rental stores are becoming scarce, and the DVD-by-mail business, which seemed revolutionary a decade ago, is now becoming more and more antiquated with each passing day.
Tobacco (9 percent decline). Smoking actually picked up during the recession, perhaps because of more anxious people lighting up to help combat stress. An improving economy will most likely reverse that trend, plus rising cigarette taxes in some states will cause price hikes and lower sales.
Telecom networking equipment manufacturing (6 percent decline). Demand is strong for the switches and routers that connect companies and individuals to each other. The problem is that most manufacturing has been outsourced to low-cost countries, with only some high-end gear still made in the United States.
Newspapers (6 percent decline). You're probably reading this story on a computer or mobile device, which sums up the problem facing most newspapers: The old print business is dying in many areas, and it's impossible to make up all the lost revenue by giving news away for free online. More papers are starting to charge readers for access, to help augment advertising revenue.
Business certification and IT schools (6 percent decline). These specialty schools targeting high-school grads not planning on getting a full college degree used to offer programs on how to use computers and business software--which many kids now learn by themselves. And other programs offered by community or junior colleges--or online by traditional universities--often seem like a better deal to students.
Synthetic fiber manufacturing (6 percent decline). Two trends are forcing this industry to contract: A global cutback in spending on products such as clothing and electronics (which both incorporate synthetic fibers), and a concentration of manufacturing in low-cost overseas countries.
Live performance theaters (5 percent decline). The show might go on, but with cutbacks in government funding and penny-pinching theatergoers, there's less money for everything, from cast and crew to props and promotional fliers.
Beer, wine and liquor stores (5 percent decline). Spirit sales are doing okay, but stores that specialize in beer, wine and liquor face growing competition from grocery chains, discount outlets and even the Internet, as many states loosen restrictions on sales. Also, as the economy improves, people may go out to bars and restaurants more, and do less drinking at home.
Hardware manufacturing (5 percent decline). Production was already moving offshore before the recession, then the severe real estate bust forced everybody connected to the construction industry to cut costs even more. Foreign-made tools now account for more than half of all U.S. sales, a portion that seems likely to keep rising.
Rick Newman is the author of Rebounders: How Winners Pivot From Setback To Success. Follow him on Twitter: @rickjnewman.

Monday, January 7, 2013

6 Ways to enhance your credibility


6 Ways to Enhance Your Credibility

You won't succeed in business if nobody believes in you. Here's how to make certain they do.

Your success in business is directly proportional to how quickly (and how well) you can establish credibility with your customers, investors, and colleagues. A while back, I had a conversation about credibility with Randall Murphy, president of the professional development firm Acclivus. Here's my interpretation of his ideas:

1. Be genuine about who you really are.

The days are long gone when customers were impressed by an illustrious corporate name or a fancy job title. Customers are more likely to respect you if you present yourself as an individual rather than a plug-and-play "representative." The moment you pretend to be more (or other) than you really are, your credibility flies out the window. Be authentic, even if all you bring to the table is your enthusiasm.

2. Know the legitimate value of what you provide.

When you know--truly know--what you're products and services are worth, you're unafraid to communicate both the strengths and the limitations of your offering.  You'll refuse to cave to unreasonable customer demands. You'll stick to your firm's policies and procedures, and explain to the customer why they make sense. You'll be strong and confident about what you can contribute, thereby creating credibility.

3. Have insights based on research and analysis.

Adding insights to a conversation automatically creates credibility. Insight comes from learning about a firm, the role it plays in the industry, and the customers that it serves. Insight is strengthened when you develop multiple contacts (and thus different perspectives) within the customer's firm. Remember: even the smartest CEO doesn't know everything, and as an outsider, you can bring a fresh perspective to old problems.

4. Listen actively, consider carefully, and respond succinctly.

People who have credibility don't feel the need to "prove it" all the time. Nothing says "I'm insecure and insincere" spouting pat answers to questions that haven't been asked. Therefore, when a customer speaks, listen with all your concentration, take a few seconds to consider what was said, and only then make a remark, ask another question, or tell a brief story to move the conversation along.

5. Never talk or write in "sales-speak."

The moment you sound like a salesperson, customers buttonhole you into the "empty suit" category. Whenever you communicate with customers, edit out everything that sounds like a sales pitch (e.g. "money back guarantee"), don't make unsubstantiated claims (e.g. "we have the highest quality"), and avoid marketing biz-blab (e.g. "reach out", "best practices"). Instead, clearly describe how your offering improves your customer's business.

6. Be a catalyst rather than a hero.

In the comics, heroes swoop in to save the day. In real life, would-be sales heroes fall flat on their faces. Credibility comes not from your heroic actions, but from your ability to "crystallize" problems and solutions. Even customers with a detailed list of requirements usually need a clearer understanding of their needs and how best to meet them. Doing so helps the customer to be the hero, which creates masses of credibility...for you.
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Sunday, January 6, 2013

10 start up mistakes to avoid in 2013


10 Start-up Mistakes to Avoid in the New Year

From failing to supervise the sales team to being just a little too feedback-happy, these young entrepreneurs learned some tough lessons about running a start-up in 2012.
No Mo Mojo

We asked 10 successful founders from the Young Entrepreneur Council to reveal which business mistakes taught them the most this year as they get ready for smarter growth in 2013. Here are there best answers.
1. Moving Too Quickly
Hiring too many people has been both the biggest mistake and the biggest success for us this year. We've hired almost two dozen people, and that expansion has been difficult for us. We've lacked the experienced people at the top to help train our new recruits. If I were to do it again, I would have hired fewer people and spent more time getting them running smoothly.
-- Liam MartinStaff.com
2. Teaching Pigs to Fly
I mistakenly attempted to get my CFOs to take an active role in business development. When this experiment fell flat, I realized that people have core strengths and competencies and should be assigned roles and responsibilities accordingly. See your employee's true values and help them to work to their potential--don't try to make them into something they're not.
-- David EhrenbergEarly Growth Financial Services
3. Not Enough Personal Time
My biggest mistake was not scheduling enough personal time. Entrepreneurs are "on" 24/7; the only way to overcome that is to schedule time for yourself. This is different from time spent with family, friends, or other commitments. Next year, I'll block time for my entrepreneurial sanity.
-- Matt WilsonUnder30Media

4. Feedback Burnout
After going through the past six months collecting tons of user feedback, we faced an ever-growing desire to please people who were suggesting things for us to incorporate to make our platform better. Ultimately, we became unfocused, and had to learn the difference between unhelpful and helpful feedback in order to solve our core problems.
-- Stacey FerreiraMySocialCloud
5. Not Sharing Enough With the Team
I aim to be transparent with my team to the point of feeling uncomfortable about it. Since we're so small and what we're doing is so important, believe it's key to express that trust. This year, I failed to share my general thoughts on the future a few times, so I've learned to be more proactive. We're all in this together--and I need their help!
-- Derek FlanzraichGreatist
6. Hiring Woes
We hired a candidate for a senior management position that we weren't yet in a position to fully leverage. We learned that hiring for senior roles requires more scrutiny than entry-level positions, and are now trying to fill the position with a much more informed perspective on what's required.
-- Robert J. MooreRJMetrics

7. Lack of Sales Goals
My biggest mistake this year was to try to lead a sales team with minimal supervision and no weekly goals set. I tried this for a few months and quickly found out that it does not work. The biggest lesson for me here was to really understand human nature. More often than not, what leads people to failure is the lack of initial planning and goal-setting.
-- Felix LluberesPosition Logic
8. Don't Hire Entrepreneurs
I learned to never hire other entrepreneurs. Partner with them, don't hire them. It never ends well in the long run. They want the same thing you do.
-- Peter NguyenLiterati Institute 



9. Not Controlling Our Own Operations
I learned the importance of controlling your own operations. When you depend too strongly on a service or tool, you are gambling your business. We had a customer-management tool that simply decided we were breaking its terms of service and it banned our account temporarily. Controlling your own operations is worth the time and money invested.
-- Brian Moran, Get 10,000 Fans 
10. Forgetting a Budget Buffer
One major mistake that I faced this year was simply being too zealous with projections and budgeting the company on that. What I have learned from that is to budget at least 30% less than that in order to have a buffer. It is always better to budget and operate the company with less than what you believe you will generate.
-- Adam DeGraideAstonish

Saturday, January 5, 2013

Read about this new billion dollar man and how he did it


Zara Co-Founder Increases Wealth by $22.2B in 2012

The world’s billionaires added a lot more zeros to their bank accounts in 2012.
According to the Bloomberg Billionaires Index, the 100 richest people around the globe boosted their net worth by a collective $241 billion over the last 12 months. As of Dec. 31, 2012, these tycoons controlled a combined $1.9 trillion of the world’s wealth.
The biggest winner in 2012 was Amancio Ortega, founder of the Spanish retail conglomerate Inditex SA, says Matt Miller, editor of the Bloomberg Billionaires Index in an interview with The Daily Ticker.
Ortega increased his wealth by $22.2 billion in 2012 – more than the entire fortune of Alisher Usmanov, Russia’s richest man. The massive jump in Ortega’s fortune can be attributed to the 66.7% rise in Inditex SA stock (like most wealthy people, Ortega's wealth is "paper money" i.e. stock holdings).
One of the best-performing companies in the Inditex SA umbrella is Zara, a popular women’s clothing retailer that sells the latest fashion trends at affordable prices. Ortega and his ex-wife started Zara at their Spanish home, designing and stitching together the fabric with help from family members.
Zara has now become a hugely profitable fashion empire with retail storefronts in every major metropolitan city.
Ortega, the third richest person in the world with a net worth of $57.5 billion, grew up poor in Spain and had to drop out of school at the age of 13 to earn money. But Ortega’s rags to riches story is not unique, says Miller. He estimates that three-quarters of the world’s billionaires are self-made.
Mexican telecom magnate Carlos Slim, the world’s richest man, added $13.4 billion to estate in 2012, earning him the No. 2 spot after Ortega.
Microsoft Co-Founder Bill Gates took the No. 3 spot in 2012, raking in $7 billion after Microsoft’s shares rose 2.9% last year. Microsoft stock (MSFT) accounts for just 20% of Gates’ fortune according to Miller.
Berkshire Hathaway Chairman Warren Buffett also had an extremely lucky year. The 82-year-old increased his wealth by $5.1 billion in 2012.
For the complete Bloomberg list, click here.
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Tech trends in 2013


2013: Talk Gets Cheaper, TV Gets Smarter

Personal technology never stops changing. Some new products and services are game changers, like Apple's (AAPL) iPhone and iPad. Others are clever twists or refinements, like each successive version of Google's (GOOG) Android platform, which gets better and better. Others are bold gambles, like Microsoft's (MSFT) new Windows 8, which hopes to combine both a tablet experience and a traditional PC environment in one operating system. But there's always something new, from large companies and small ones.
So here are a few things consumers will likely see in technology in 2013. Many of these began to take shape in the past year, but will be stronger trends in the new year.

Tablets vs. PCs
While the iPad line, including the new Mini, continues to dominate the tablet market, Android-based tablets are finally gaining traction. But the bigger story is that tablets will continue to erode the role of laptop PCs.
Consumers are using tablets for more and more tasks formerly performed by laptops. Traditional computers aren't going away—they still do certain tasks, like heavy content creation, better than tablets. But consumers seem, at the very least, to be replacing their laptops less often and spending discretionary funds on tablets, which are gradually replacing another device: the dedicated e-reader. Many analysts had expected Windows 8 to halt or reverse this trend, and it may yet do so. But early indications aren't encouraging.

Integrating Hardware and Software
Meanwhile, another big trend is emerging: Apple's model of one company making the entire device—hardware, operating system, core apps and an online ecosystem—is beginning to take hold elsewhere. In October, Microsoft unveiled its first computer, the Surface tablet. The company will follow it up as soon as this month with a second, more powerful version. I wouldn't be surprised if Microsoft also made its own smartphone this year.
Google is also moving in Apple's direction. It now sells three devices—a smartphone and two tablets—under its Nexus brand. These products are built by partner companies, but designed by Google. Now that Google owns its own hardware company, Motorola Mobility, I expect it to get deeper into the integrated model. Motorola (MSI), freshly stocked with former Google executives, is reported to be building advanced new hardware devices tightly integrated with Android.

Rethinking Television
Samsung and others already make TVs that can connect to the Internet, and stream Internet video and run tablet-type apps, without any special set-top box. But I find them clumsy, and their "smart TV" functions haven't taken off with consumers yet. This may be the year they do.
The biggest expectation is that Apple, which has been working hard on the problem, will finally unveil its long-rumored TV this year, with the goal of greatly simplifying the TV and smoothly melding Internet and cable content. Many, including me, thought it might appear in 2012, but the company reportedly ran into difficulties in negotiating with media companies for content rights. Meanwhile, Apple's tiny, $99 Apple TV box, while still a relatively small seller, is gaining popularity, partly because the company has built into its laptops, tablets and phones a feature called AirPlay which can use an Apple TV box to wirelessly stream audio and video to a TV.

Cheaper Smartphones and Plans
Republic Wireless offers the Defy XT with a $19 unlimited plan. (Republic Wireless)Smartphones are everywhere in the developed world, but most are still expensive—around $200 after a carrier subsidy that requires a two-year contract. And the monthly service fees can easily approach or exceed $100, especially if you use a lot of data, which is the very essence of a smartphone's purpose.
There are already some smartphones, usually older, less capable or less popular models, available for $99 or $49 or even free with a contract. But I expect to see better smartphones at lower prices in 2013, especially those running the dominant Android platform, and the handsome, but low-selling Windows Phone platform from Microsoft.
In addition, some companies are beginning to offer really cheap monthly plans. One example: Republic Wireless, which offers unlimited voice, text and data for $19 a month on a small, Android phone, the Motorola Defy XT, using older software that has been modified to make voice calls where possible over Wi-Fi instead of a costlier carrier network.

Costlier, Better Music Players
Audiophiles and recording artists have never much liked the compressed music files that now fill every iPod and The $700 Astell & Kern AK100 plays much higher fidelity digital music. (Astell & Kern)smartphone. They complain that the richness of the original recording is lost because the song files are optimized for minimum space and download time, and because they are often made from CDs, not from the master studio tapes.
So in 2013, there will be a push to sell a new kind of portable music player that can handle high quality music. The Korean electronics company, iRiver, has introduced the Astell & Kern AK100, a $700 player that can play much higher fidelity digital music. The legendary rocker Neil Young is backing a second venture, Pono, which is doing something similar. In addition to the price, there's another downside: The files can be 10 to 20 times as large as standard digital songs, so many fewer tracks fit in a given amount of memory.

Fitness and Health Monitors
The Basis measures resting heart rate. (BASIS Science, Inc.)In 2012, sensor-packed wristbands like the Nike+ FuelBand and the Jawbone Up were introduced to measure how many steps people take in a day, how well they sleep, and other indicators of health and fitness. I expect this trend to continue in 2013, in different forms and with more sophisticated sensors. One new product, the Basis, is a watch with sensors on the back that measures resting heart rate. All of these devices tie into mobile apps or Web-based dashboards to track progress and offer advice.

Internet-Controlled Everything
Another trend I expect to see in 2013 is an expansion of apps and devices that let people wirelessly control many everyday objects, from light bulbs to appliances, using low-powered networks and smartphones or tablets. And we'll likely see more smart devices with such intelligence built in, similar to the Nest intelligent thermostat, which is Wi-Fi powered.
These are just a few of the trends likely to mark the consumer tech landscape in 2013. Others will also be prominent, most notably the continued reliance on the cloud, or remote servers, to store content and work collaboratively. One thing is sure: There are certain to be developments that will surprise us all, and can't be forecast here.